Returns & Exchanges

At MAMMOTION, we stand behind our innovative outdoor robotics and offer a 30-day window for returns on all products in their original, unused condition. Our goal is to ensure you are completely satisfied with your intelligent lawn maintenance experience.

Return Process

  • 1.
    Initiate Your Request

    Contact our support team within 30 days of delivery to receive a Return Merchandise Authorization (RMA) number and the appropriate shipping instructions.

  • 2.
    Prepare the Package

    Carefully pack your robot and all accessories in the original packaging to ensure the unit is protected from damage during transit.

  • 3.
    Ship to Service Center

    Affix the provided shipping label or your own trackable label to the exterior of the box and drop it off at the designated carrier location.

  • 4.
    Inspection and Refund

    Once our technicians verify the product's condition and original components, we will issue a full refund to your original payment method within 7-10 business days.