Returns & Exchanges
At MAMMOTION, we stand behind our innovative outdoor robotics and offer a 30-day window for returns on all products in their original, unused condition. Our goal is to ensure you are completely satisfied with your intelligent lawn maintenance experience.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery to receive a Return Merchandise Authorization (RMA) number and the appropriate shipping instructions.
- 2.Prepare the Package
Carefully pack your robot and all accessories in the original packaging to ensure the unit is protected from damage during transit.
- 3.Ship to Service Center
Affix the provided shipping label or your own trackable label to the exterior of the box and drop it off at the designated carrier location.
- 4.Inspection and Refund
Once our technicians verify the product's condition and original components, we will issue a full refund to your original payment method within 7-10 business days.
